Sofitel Adelaide - Luxury hotel - Frequently Asked Questions

Frequently Asked Questions


FAQ

 

 

What are your parking options?

Sofitel Adelaide offers Valet or Self Parking. Valet parking is $60 per night per vehicle. You may park your car in the Porte Cochere where our friendly concierge can take care of your luggage. Alternatively, we offer self-parking at the hotel plaza car park which is located on 14 Solomon Street, Adelaide. The nightly rate is $30 per vehicle and allows multiple entry and exits.

Is parking complimentary for Accor All and Accor Plus Members?

No, unfortunately parking is not complimentary for Accor All and Accor Plus Members.

Do we have a loading bay to park vehicles whilst guests unload?

Yes, we have a Porte cochere (driveway) accessible from Burnett Street or guests can park their vehicles on Burnett Street, which is just off Currie Street.

Which room types have baths?

Our room types with bathtubs are Luxury, Luxury Club, Junior, Prestige, Opera and Presidential.

Do we have spa baths?

No, we do not have spa baths.

Do you have to be vaccinated as a guest?

At this present time we do not have any mandate for guests. We do require guests to be wearing their masks when in public spaces.

Can we guarantee interconnecting rooms?

No, we have a limited number of interconnecting rooms so it is subject to availability.

Do we have a spa at the hotel or offer in house massages?

No, but we can recommend our trusted suppliers to come into the hotel.

Can we arrive earlier than 3pm?

Early arrival/check-in is subject to availability.  If the room is ready we would be happy to provide access otherwise we can store luggage’s whilst you attend a meeting, use the gym and pool facilities or a have a coffee/drink in our Déjà Vu Champagne Bar.

What are the Pool and Gym hours?

Our Sofitel Fitness hours are open 7am to 9pm.

Is reception 24 hours?

Yes, our reception desk is open 24 hours.

Do we need to book Déjà Vu?

No, Déjà Vu is a walk in bar, we do not take bookings

What kind of cuisine does your restaurant serve?

Our restaurant serves modern French cuisine. View our menu here – https://garconbleu.com.au/menu/

 

If you have any other queries not listed above please do not hesitate to call us at (08) 8432 1900

 

 

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